Questions? Answers!

Please dispose of your waste in the bins provided in the corridors (yellow for plastic, green for paper and brown for residual waste). These are emptied daily. When you leave, you can leave any rubbish in the apartment and we will dispose of it during the final clean.

Please depart by 11 am. When you leave the apartment, please put the keys on the table and close the door behind you. Please note that we will charge a fee of €100 if you lose your room key. You can check out later than 11 am by prior arrangement, up to 12 noon. Please contact our staff to arrange this. If you are leaving earlier, please let us know the day before so that we can optimise the deployment of our housekeeping team.

Public transport

in the direction of the city center and main train station
Paula-Modersohn-Platz stop (approx. 6 minutes' walk)
Tram line 4 in the direction of Messe
Bertoldsbrunnen stop (approx. 12 minutes' walk)
Main train station stop (approx. 15 minutes' walk)

Restaurants

Restaurant Süden - German / Baden - Alfred-Döblin-Platz 1 (approx. 5 minutes walk)
Villabankantine - German (daily specials) - Marie-Curie-Straße 1 (approx. 4 minutes on foot)

Supermarket

Alnatura Super Natur Markt - Merzhauserstraße 179 (approx. 1 minute on foot)
Rewe - Merzhauserstraße 172 (approx. 5 minutes on foot)
Aldi Süd - Hexentalstraße 22 (approx. 5 minutes on foot)
Bakery VAU - Merzhauserstraße 172 (approx. 5 minutes on foot)

Bakery

VAU7 im Vauban - Merzhauserstraße 146 (on the first floor of V7)
Dreher - Merzhauserstraße 172 (approx. 4 minutes on foot)

Bank / ATM / bureau de changeSparkasse

Sparkasse - Paula-Moderson-Platz (approx. 5 minutes on foot)
Reise Bank AG Freiburg - Merzhauserstraße 172 (approx. 4 minutes on foot)

Wash Salon

A launderette that is easy for you to reach is located in the city center (Egonstraße 25)
Tram line 3 towards Haid - exit
Escholzstraße from there it's a 4-minute walk
Wash & Fun
Opening hours
Monday - Saturday 09.00 - 22.00
Closed on Sundays and public holidays

Münster & Münstermarkt (local vendors for fruit, vegetables, handmade goods, etc.)

Opening hours of the market
Monday to Friday 07.30 - 13.30
Saturday 07.30 - 14.00
Address: Münsterplatz
Walk from Bertoldsbrunnen approx. 1 minute

Visits to the church

Monday to Saturday 10.00 - 17.00
Sundays and public holidays 13.00 - 19.00

Visits to the tower

Monday to Saturday 10.00 - 16.00 hrs
Sundays and public holidays 13.00 - 16.00

Augustinermuseum

Address: Augustinerplatz
Walk from Bertoldsbrunnen approx. 3 minutes
Opening hours
Tuesday to Sunday 10.00 - 17.00

Save energy together - every contribution counts!

• Turn the heating down by one degree.
• Turn the air conditioning or fan up by one degree, or open the window to let in cooler air.
• Set the fridge to medium cooling.
• Only switch on the dishwasher when it is full, and select the eco programme.
• Switch off lights and air conditioning/fan when leaving the apartment.
• Reduce water consumption.
• Close windows and doors when leaving the apartment.
• Ventilate in short bursts instead of opening windows slightly.

Thank you for taking part!

We support electromobility by providing a charging station with two charging points in our car park. This allows you to conveniently charge your electric vehicle during your stay.

When booking your parking space, please let us know if you would like access to the charging station. Depending on availability, we can reserve a space for you.

Our prices: EUR 20.00 - parking space per night, incl. e-charging

You will find a safe place for your bikes in our bicycle storage room. Please speak to our staff. We ask for your understanding that we accept no liability.

We welcome your suggestions and ideas for improvements. If there is anything that does not meet your expectations, please let us know immediately so that we can address it during your stay. Your satisfaction as a guest is our top priority.

Would you like to explore the area without worrying about your luggage? From Monday to Friday from 11 am and on Saturday/Sunday/holidays from 1 pm we are happy to take your luggage before check-in. Please contact our staff desk to register. Telephone +49 761 600 466 50 or email office@v7-freiburg.de

Liability is excluded. Please do not leave any valuables in your luggage.

We ask that you observe the night-time rest period between 10 pm and 6 am. The apartments, their furnishings and any other property must not be damaged. Please note that any damage caused will be charged for.

Pets are very welcome. We charge a flat rate of €15 per night per pet to cover the additional cleaning costs. Please register your pet with us before you arrive.

We are happy to provide you with a baby crib and a high chair free of charge. Simply reserve these before your arrival or contact our staff during your stay.

Has something broken in the apartment? Please contact our staff immediately - phone +49 761 600 466 50 or send an e-mail to office@v7-freiburg.de . We will find a solution together.

On the homepage of the VAG (Freiburger Verkehrs AG) you will find the rail network maps as PDF for download and a timetable.

You can comfortably park in our own garage for €15 per night or €20 per night if you would like to use the e-charging station. As our parking spaces are limited, please make a reservation. We will allocate you a space and provide you with a code to access the garage. If all our spaces are already booked, additional spaces are available in a public car park in the immediate vicinity.

All of our apartments are non-smoking. We reserve the right to charge for any damage to the inventory, such as burn marks, at replacement value. An additional charge of 300 EUR will be incurred for special cleaning.

Before departure, please enter your invoice data into our guest system. You will automatically receive an invoice at the email address you provided on the day of departure. You will be able to access our guest system a few days before arrival.

The accommodation comes with a kitchen, which will be handed over clean with a full set of equipment. We kindly ask that you put the dishes, cutlery and pots back in the cupboards once they have been cleaned.

Please do not shower outside the shower cubicle. Please keep the bathroom as dry as possible.

For stays of at least seven days, we offer a free intermediate cleaning service. This includes cleaning the floor, changing the towels, emptying the bins, replenishing toilet paper, coffee pads and soap, and a quick clean of the bathroom and kitchen. Additional intermediate cleaning is available at intervals as required for €25 per clean. Please contact our staff to arrange this.

On departure, we ask our guests to leave the apartment swept and cleaned, and with the dishes washed. Heavy soiling will incur an additional charge of at least 25 euros. We take the liberty of taking your credit card or passport details as a deposit. This data will be irrevocably deleted on the day of your departure.

Many apartments have a sofa bed to accommodate extra guests. You will find bed linen and towels in the wardrobe. If you have any questions about how to use them, please contact us.

You can find a digital city map here: Download city map as PDF.

Did you like it here and would you like to come back? Please visit our homepage under office@v7-freiburg.de or call us at +49 761 600 466 50 . We will be happy to help you choose the perfect apartment for you.

1. Das Erste HD
2. ZDF HD
3. RTL Television
4. SAT.1
5. ProSieben
6. VOX
7. RTL2
8. Kabel eins
9. SIXX
10. Sat.1 Gold
11. ProSieben MAXX
12. VIVA/Comedy Central
13. Super RTL
14. Disney Channel
15. Kika HD
16. Arte HD
17. PHOENIX
18. Tagesschau24
19. ZDF_neo HD
20. ZDFinfo
21. EUROSPORT 1
22. SPORT1
23. Kabel eins Doku
24. DMAX
25. CNN
26. N-tv
27. N24
28. France 24 (en Français)
29. France 24 (in English)
30. France 24 (in Arabic)

The rental price includes bed linen, towels, tea towels, washing-up liquid, and bin liners. We also provide coffee pods for the coffee machine, washing-up liquid, washing machine detergent, and salt and pepper. Please let us know if you require any additional supplies. Final cleaning is also included in the price.

A fan is available free of charge for those hot summer days. If you require an additional one, please contact our staff.

Is it too cold for you? Please contact our staff. We will be happy to provide you with a fan heater.

Some of our apartments have a washing machine. Detergent is provided free of charge. If you have any questions, please contact our staff.

Police | Fire brigade | Emergency doctor

+49 112

St. Josefs Hospital | Sautierstraße 1 | 79104 Freiburg

+49 761 27 22-1

Hexental Pharmacy / Dorfstraße 5 / 79249 Merzhausen

+49 761 403366

Office/Office Freiburg Appartements | Stühlingerstr. 21 | 79106 Freiburg

+49 761 600 466 50

All apartments are equipped with free WiFi.
The WiFi access data are as follows:
WLAN name:

v7

Password:

v7access

For additional persons we charge 15,- EUR per night and person.